r222 Help Center

On the login page, tap Forgot Password and enter your registered mobile number. You will receive an OTP via SMS. Enter the OTP, choose a new password, and log in. If you no longer have access to that number, contact Live Chat with your NID or passport for a manual identity check.

Five wrong password attempts in a row triggers a 30-minute auto-lock. Wait 30 minutes and try again, or contact 24/7 Live Chat immediately if you need faster access. Provide your registered mobile number and at least one recent deposit reference to verify ownership.

Most delays are caused by a mismatch between the reference number you entered and what was sent by the mobile-money provider. Check your bKash/Nagad SMS for the transaction ID, then open Live Chat and share that ID along with the amount and time of transfer. The team resolves most pending deposits within 15 minutes.

No. r222 requires all deposits to come from a mobile-money account registered in your own name. Third-party deposits are returned (minus any reversal fees charged by the payment provider) and may trigger a KYC review on your account.

Upload a clear photo or scan of one of the following:

• National ID Card (NID) — front and back
• Valid Bangladeshi Passport — photo page
• Driving Licence — front and back

The document must be in your own name, clearly readable, and not expired. KYC is reviewed within 12 hours on business days. Submit early so your first withdrawal is not held up.

KYC must be completed before your first withdrawal. You can deposit and play freely before that point, but no payout is released until at least one ID document has been verified. Starting KYC early — right after registration — avoids delays later.

First check that KYC is fully approved and that the withdrawal amount meets the ৳600 minimum. If both are fine, open Live Chat and quote your withdrawal reference number. Delays past one hour are rare and usually resolved within 30 minutes of contacting support.

Your first deposit earns a 165% match, up to ৳21,500. If you deposit ৳2,000, r222 adds ৳3,300 in bonus funds — giving you ৳5,300 to play with. The bonus and deposit combined must be wagered 9 times before you can withdraw. The bonus is valid for 7 days from the moment it is credited.

All bets placed on live casino, slots, fishing games and crash games at r222 count in full (100%) toward the 9× wagering requirement. Sports bets may contribute at a reduced rate — check the offer detail page for the exact rate at the time of the promotion. Void or cancelled bets do not count.

When a friend you referred makes their first qualifying deposit, r222 credits ৳275 to your account. There is no limit to the number of friends you can refer, but each friend must be a genuinely new player — the system checks device and payment details to prevent abuse.

Many games — including Relax Fishing, Shade Dragon Fishing and Aviator — allow bets starting from ৳1. Some slots and lottery titles start at ৳2–৳10. The game lobby shows the minimum and maximum bet before you open any title, so you can pick the right stakes for your budget.

Yes. All games use certified random-number generators (RNG) provided by the game studios. Published RTP figures come directly from the providers: for example, Fierce Fishing (JILI) returns 97.8%, Mermaid Fishing (Spribe) returns 97.6%, and Fishing Expert (Pragmatic Play) returns 97.4%. r222 does not alter RTP settings.

Because r222 distributes the APK directly (not through the Play Store), Android requires you to allow installations from unknown sources. Go to Settings → Apps → Special App Access → Install Unknown Apps, find your browser, and toggle it on. Then re-tap the downloaded APK file to install. This is a one-time setting.

A dedicated iOS app is not currently available. iPhone and iPad users can open r222.live in Safari and tap Share → Add to Home Screen. This creates a shortcut that works almost identically to a native app — full screen, fast loading and no browser chrome.